Last updated 12 August 2026.
We collect what you send us: your name, email address, telephone number if you provide one, the documents you upload for translation, and any notes you add. We do not collect payment card details — payments are processed by our payment provider and card numbers never reach our systems.
Uploaded documents are accessible only to the translator, reviewer and notary public assigned to your order. We do not submit client documents to public machine-translation services. We do not sell, rent or share your documents or personal information with anyone, and we do not use your documents to train any system.
Source documents and finished translations are deleted 90 days after delivery, unless you ask us to retain them for a follow-on filing. Basic order records — who ordered what and when — are kept as long as required for tax and business records.
This website uses privacy-respecting analytics to count page views. We do not run advertising trackers and we do not build profiles of visitors.
You can ask us at any time to delete your documents and personal information, or to send you a copy of what we hold. Email orders@certifiedtranslationcenter.com and we will action it within 30 days.
Questions about this policy: orders@certifiedtranslationcenter.com.
Send us a photo or scan of your document. We reply with a firm price and delivery time — usually within one hour during business hours. No payment needed to get a quote.
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