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Privacy Policy

What we do with your documents, in plain terms.

Last updated 12 August 2026.

What we collect

We collect what you send us: your name, email address, telephone number if you provide one, the documents you upload for translation, and any notes you add. We do not collect payment card details — payments are processed by our payment provider and card numbers never reach our systems.

How your documents are handled

Uploaded documents are seen only by our translation team and, for notarized orders, the notary public. We do not submit client documents to public machine-translation services. We do not sell, rent or share your documents or personal information with anyone, and we do not use your documents to train any system.

How long we keep things

Source documents and finished translations are deleted 90 days after delivery, unless you ask us to retain them for a follow-on filing. Basic order records — who ordered what and when — are kept as long as required for tax and business records.

One exception, required by law. When a translation is notarized, New York requires the notary to record the notarial act in a journal and keep that record for ten years (19 NYCRR Part 182). That journal entry is not your document — it records the date, the type of act, and the name and address of the person who signed the translator’s certificate in front of the notary. It cannot be deleted on request, and we would be breaking the law if we deleted it. Your translated document itself is still deleted on the 90-day schedule above.

Website chat assistant

The chat window on this site is an automated AI assistant. Messages you type are sent to our server and to Anthropic, the provider of the AI model, to generate a reply, and are not used to identify you. If you leave a phone number, email or Telegram handle in the chat, the conversation is emailed to our staff so a person can reply. Please do not send documents, passport or ID numbers, or payment details through the chat — documents are uploaded only on the secure order page. The assistant gives general information about our service, not legal advice.

Cookies and analytics

This website uses privacy-respecting analytics to count page views. We do not run advertising trackers and we do not build profiles of visitors.

Your choices

You can ask us at any time to delete your documents and personal information, or to send you a copy of what we hold. Email orders@certifiedtranslationcenter.com and we will action it within 30 days.

Contact

Questions about this policy: orders@certifiedtranslationcenter.com.

Who you are trusting with your document

Otabek Obidov — owner and translator (Uzbek · Russian · English), Certified Translation Center / Fire Up LLC, Brooklyn, New York. Commissioned New York Notary Public, No. 01OB0050820.

  • ✓Signed Certificate of Translation Accuracy on every job — the 8 CFR 103.2(b)(3) standard USCIS checks.
  • ✓Independent notarization by a separate New York notary (a notary may not notarize his own signature).
  • ✓Acceptance guarantee — rejected because of our work: fixed free or refunded in full.
  • ✓Private. Files used only for your translation, deleted on request. Payment by Stripe.
  • ✓Walk-in office — 2393 Coney Island Ave, Brooklyn, NY 11223, Mon–Sat 10am–7pm.

Questions? Text us — it is faster than calling

Replies within minutes, Mon–Sat 10am–7pm ET. A photo of the document is enough for an exact price.

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The individual offering to provide immigration assistance services is not an attorney licensed to practice law or accredited by the United States Department of Justice or the Board of Immigration Appeals to provide representation before the United States Citizenship and Immigration Services, the Department of Homeland Security, the Executive Office for Immigration Review, the Department of Labor, the Department of State or any immigration authorities, and may not give legal advice or accept fees for legal advice.

Certified Translation Center is a document translation company, not a law firm. We translate and certify documents and notarize the translator’s signature. We do not select or complete immigration forms and we do not advise on anyone’s immigration status or eligibility. For a free legal referral call the New York State Office for New Americans at 1-800-566-7636.